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goLoyalty FAQs

< 1 min read

Where can I set the cashback/rewards amount?  #

First, go to Rewards and kindly make sure that the Rewards toggle is “On“. Once done, you can then set the cashback/rewards amount and click Save.


Can I set up and design my sign-up message? #

Yes, this is available on the Checkout Page.  


Is there a feature that sends out emails monthly to customers who have store credits? #

Yes, there is. First, you’ll need to go to the Emails and then click the Monthly Email tab. 


Where can I edit and design the rewards pop out? #

You can edit or design the rewards pop out under the Messages option. This is where you can also enable/disable the rewards pop out.


Can I include/upload an image on the rewards pop out? #

You sure can! Kindly note that you can only upload JPG and PNG files.


How can I enable the text snippet image feature? #

Just go to the Messages option. Then, click on the Settings Tab and enable the Show Rewards Text Snippet toggle.

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